PROTECTING YOUR PRIVACY
ESSENCEEYE (“COMPANY” OR “WE”, “US”, OR “OUR”) IS COMMITTED TO PROTECTING THE PRIVACY OF YOUR PERSONAL INFORMATION COLLECTED AT OR IN CONNECTION WITH OUR WEBSITE.
THIS POLICY DESCRIBES THE INFORMATION WE COLLECT AND HOW WE USE AND DISCLOSE IT. BY VISITING OUR WEBSITE OR USING OUR SERVICES, YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS POLICY.
WHAT INFORMATION DO WE COLLECT AND STORE?
OUR PRIVACY POLICY IS SIMPLE: EXCEPT AS DISCLOSED BELOW, WE DON’T SELL, TRADE, GIVE AWAY, OR RENT YOUR PERSONAL INFORMATION TO ANY COMPANY.
PERSONAL INFORMATION
WE COLLECT AND STORE INFORMATION THAT YOU PROVIDE TO US, INCLUDING THROUGH OUR WEBSITE OR OUR CUSTOMER SERVICE DEPARTMENT OR THAT WE RECEIVE FROM THIRD PARTIES (SUCH AS COMPANIES PROVIDING COMMERCIALLY AVAILABLE DATABASES). FOR EXAMPLE, WHEN YOU PLACE AN ORDER, WE COLLECT AND STORE SOME OR ALL OF THE FOLLOWING INFORMATION THAT YOU PROVIDE: NAME, BILLING ADDRESS, SHIPPING ADDRESS, EMAIL ADDRESS, TELEPHONE NUMBER.
WE ALSO COLLECT AND STORE YOUR GEOLOCATION INFORMATION. REGISTRATION MAY BE REQUIRED AND PERSONAL INFORMATION COLLECTED IN CERTAIN AREAS OF THE WEBSITE IN WHICH YOU SPECIFICALLY AND KNOWINGLY PROVIDE SUCH INFORMATION.
USAGE INFORMATION
THROUGH YOUR USE OF OUR WEBSITE, WE MAY ALSO GATHER CERTAIN INFORMATION ABOUT YOUR USE OF OUR WEBSITE (“USAGE INFORMATION”). GENERALLY, THIS INFORMATION IS COLLECTED THROUGH “TRAFFIC DATA”. WE COLLECT AND STORE CERTAIN OTHER INFORMATION AUTOMATICALLY WHENEVER YOU INTERACT WITH OUR WEBSITE. FOR EXAMPLE, WE COLLECT YOUR IP ADDRESS, BROWSER INFORMATION AND REFERENCE SITE DOMAIN NAME EVERY TIME YOU VISIT OUR WEBSITE. WE ALSO COLLECT INFORMATION REGARDING CUSTOMER TRAFFIC PATTERNS AND SITE USAGE. THIS INFORMATION IS USED TO ANALYZE AND IMPROVE OUR WEBSITE, TO PROVIDE OUR CUSTOMERS WITH A FULFILLING SHOPPING EXPERIENCE, AND TO PERSONALIZE THE WEBSITE AND OUR COMMUNICATIONS WITH YOU.
HOW DO WE USE COOKIES, ADVERTISING, AND ONLINE TRACKING?
LIKE MANY WEBSITES, WE USE “COOKIES”, FILES STORED ON YOUR COMPUTER’S HARD DRIVE BY YOUR BROWSER TO IDENTIFY ACCOUNT HOLDERS AND TO OPTIMIZE THEIR SHOPPING EXPERIENCE. COOKIES ALSO ALLOW US TO HOLD SELECTIONS IN A SHOPPING CART WHEN A USER LEAVES THIS WEBSITE WITHOUT CHECKING OUT AND SEND YOU REMINDER E-MAIL ABOUT YOUR SHOPPING ORDERS AND OTHER SHOPPING OPPORTUNITIES. MOST BROWSERS ACCEPT COOKIES AUTOMATICALLY BUT ALLOW YOU TO DISABLE THEM. WE RECOMMEND THAT YOU LEAVE COOKIES “TURNED ON” SO THAT WE CAN OFFER YOU A BETTER SHOPPING EXPERIENCE. YOU MAY OCCASIONALLY GET COOKIES FROM COMPANIES ADVERTISING ON OUR BEHALF TO TAILOR ADVERTISEMENTS SHOWN TO YOU FOR GOODS AND SERVICES. WE DO NOT CONTROL THESE COOKIES, AND THESE COOKIES ARE NOT SUBJECT TO OUR WEBSITE. OUR SYSTEMS DO NOT RECOGNIZE BROWSER “DO NOT TRACK” SIGNALS, BUT SEVERAL OF OUR SERVICE PROVIDERS WHO UTILIZE THESE COOKIES AND OTHER TRACKING TECHNOLOGIES ON OUR WEBSITE ENABLE YOU TO OPT OUT OF THIS TYPE OF ADVERTISING.
HOW DO WE USE YOUR PERSONAL INFORMATION?
WE MAY USE YOUR PERSONAL INFORMATION TO PROVIDE THE PRODUCTS AND SERVICES THAT YOU HAVE ORDERED OR REQUESTED, TO PROCESS AND SHIP ORDERS, TO PROVIDE CUSTOMER SERVICE, TO PROVIDE OTHER SERVICES TO YOU, AND TO PERSONALIZE THE WEBSITE, OUR COMMUNICATIONS WITH YOU, AND YOUR SHOPPING EXPERIENCE. YOUR INFORMATION ALSO MAY BE USED TO CONTACT YOU ABOUT SALES, NEW PRODUCTS, NEW SITE FEATURES, SPECIAL OFFERS, AND PERSONALIZED OFFERS BASED ON YOUR LOCATION, UNLESS YOU HAVE OPTED TO NOT RECEIVE PROMOTIONAL COMMUNICATIONS. THE INFORMATION WE COLLECT MAY BE COMBINED WITH INFORMATION OBTAINED FROM OTHER COMPANIES. WE MAY ALSO COMBINE THIS INFORMATION WITH OTHER INFORMATION WE COLLECT AS YOU INTERACT WITH US ACROSS APPS, SOCIAL MEDIA AND MARKETING MESSAGES WE SEND YOU. AGGREGATING DATA ALLOWS US TO UPDATE AND CORRECT THE INFORMATION CONTAINED IN OUR DATABASE AND TO PROVIDE YOU WITH PRODUCT RECOMMENDATIONS AND SPECIAL OFFERS.
HOW DO WE SHARE YOUR PERSONAL INFORMATION?
WE WILL NOT DISCLOSE YOUR PERSONAL INFORMATION OUTSIDE OF OUR COMPANY.
THIRD-PARTY SERVICE PROVIDERS – WE MAY HIRE OTHER COMPANIES TO PROVIDE SERVICES ON OUR BEHALF, SUCH AS MARKETING, ANALYTICS, CREDIT CARD PROCESSING, SHIPPING, STOCKING ORDERS, PROVIDING CUSTOMER SERVICE, AND FRAUD PROTECTION. THESE SERVICE PROVIDERS HAVE ACCESS ONLY TO SUCH PERSONAL INFORMATION NEEDED TO PERFORM THEIR FUNCTIONS AND ARE CONTRACTUALLY OBLIGATED TO MAINTAIN THE CONFIDENTIALITY AND SECURITY OF YOUR INFORMATION. THEY ARE RESTRICTED FROM USING, SELLING, DISTRIBUTING OR ALTERING THIS DATA IN ANY WAY OTHER THAN TO PROVIDE THE REQUESTED SERVICES.
LEGAL AND SAFETY DISCLOSURES – WE MAY ACCESS OR DISCLOSE INFORMATION ABOUT YOU, INCLUDING THE CONTENT OF YOUR COMMUNICATIONS, IN ORDER TO: (A) COMPLY WITH THE LAW OR RESPOND TO LAWFUL REQUESTS OR LEGAL PROCESS; (B) PROTECT THE RIGHTS OR PROPERTY OF US OR OUR CUSTOMERS, INCLUDING THE ENFORCEMENT OF OUR AGREEMENTS OR POLICIES GOVERNING YOUR USE OF OUR WEBSITES AND SERVICES; OR (C) ACT ON A GOOD FAITH BELIEF THAT SUCH ACCESS OR DISCLOSURE IS NECESSARY TO PROTECT THE PERSONAL SAFETY OF OUR EMPLOYEES (AND EMPLOYEES OF OUR PARTNERS AND SERVICE PROVIDERS), CUSTOMERS OR THE PUBLIC.
CORPORATE TRANSACTIONS – WE MAY DISCLOSE PERSONAL INFORMATION AS PART OF A CORPORATE TRANSACTION SUCH AS A MERGER OR SALE OF ASSETS.
HOW DO WE USE USAGE INFORMATION?
WE USE USAGE INFORMATION TO HELP US DETERMINE HOW PEOPLE USE PARTS OF THE WEBSITE AND WHO OUR READERS ARE. THIS ALLOWS US TO IMPROVE OUR WEBSITE AND ENSURE THAT IT IS AS APPEALING AS WE CAN MAKE IT FOR AS MANY PEOPLE AS POSSIBLE. WE ALSO USE USAGE INFORMATION TO PROVIDE STATISTICAL “RATINGS” INFORMATION IN AGGREGATED FORM TO OUR PARTNERS AND OTHER THIRD PARTIES ABOUT HOW OUR USERS COLLECTIVELY USE THE WEBSITE. WE MAY COMBINE USAGE INFORMATION ABOUT YOU WITH OTHER INFORMATION, INCLUDING PERSONAL INFORMATION, ABOUT YOU IN ORDER TO PERSONALIZE THE WEBSITE AND OUR COMMUNICATIONS WITH YOU AND TO PROVIDE YOU WITH INFORMATION LIKELY TO BE OF INTEREST TO YOU.
WHAT STEPS ARE TAKEN TO HELP SECURE PERSONAL INFORMATION?
OUR GOAL IS TO DELIVER PERFORMANCE TO YOU IN EVERY WAY. THAT INCLUDES SECURITY. WE USE REASONABLE SECURITY PROCEDURES TO PROTECT YOUR INFORMATION. HOWEVER, NO DATA TRANSFERRED OVER THE INTERNET IS GUARANTEED TO BE 100% SECURE. PERSONAL INFORMATION COLLECTED AT OUR WEBSITE IS STORED IN SECURE OPERATING ENVIRONMENTS THAT ARE NOT AVAILABLE TO THE PUBLIC. TO PROTECT THE SECURITY OF YOUR INFORMATION DURING TRANSMISSION, WE USE SECURE SOCKETS LAYER (SSL) SOFTWARE, WHICH ENCRYPTS INFORMATION YOU INPUT. MOST BROWSERS WILL GIVE A VISUAL INDICATION OF WHEN YOUR CONNECTION IS SECURE. FOR EXAMPLE, INTERNET EXPLORER WILL SHOW A PADLOCK ICON IN THE LOWER RIGHT OF THE BROWSER WINDOW. IF YOU PLACE AN ORDER THROUGH OUR WEBSITE, YOU WILL BE ASKED TO SET UP AN ACCOUNT AND PROVIDE AN E-MAIL ADDRESS AND PASSWORD. IN ORDER TO HELP PROTECT YOUR PERSONAL INFORMATION, YOU SHOULD BE CAREFUL ABOUT PROVIDING YOUR PASSWORD TO OTHERS. IF YOU WISH TO CANCEL YOUR ACCOUNT, OR IF YOU BECOME AWARE OF ANY LOSS, THEFT OR UNAUTHORIZED USE OF YOUR PASSWORD, PLEASE CONTACT CUSTOMER SERVICE.
WHAT IS THE SECURE SHOPPING GUARANTEE?
WE USE THE INDUSTRY STANDARD ENCRYPTION PROTOCOL KNOWN AS SECURE SOCKET LAYER (SSL) TO KEEP YOUR ORDER INFORMATION SECURE. WE’VE ESTABLISHED A SECURE SHOPPING GUARANTEE FOR EVERY TRANSACTION THAT YOU MAKE WITH WWW.ESSENCEEYE.COM. SHOULD ANY UNAUTHORIZED CHARGES APPEAR ON YOUR CREDIT CARD AS A RESULT OF SHOPPING WITH WWW.ESSENCEEYE.COM, YOU MUST NOTIFY YOUR CREDIT CARD PROVIDER IN ACCORDANCE WITH ITS REPORTING RULES AND PROCEDURES. IF YOU HAVE MORE QUESTIONS REGARDING OUR POLICY, YOU CAN SEND US AN E-MAIL AT: INFO@ESSENCEEYE.COM.